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Outlook 365 need password no prompt2/9/2023 We put in all the normal reg keys to enforce modern auth It seems to work for a couple of weeks and then stops again with the same prompt. Once that user then presses approve (MS authentication app, push notifications) then it signs that user in and email starts flowing again. Here is where it gets interesting, lets say you put someones email in there that works (but is also part of the same MFA rules), it takes that and then brings up the MFA prompt for original user. When you go to File->Accounts and do a Sign-out and then try to sign-back in it comes up with the email window but as soon as you submit the email the window goes away and they stay signed out. User opens outlook (2016 current monthly) and it shows the "need password" screen at the bottom and no email is sent/received, when we click on it we see a white box comes up and goes away, it does not give them the option. For most people it works fine but we have about 10% of the people who run into a really weird problem in outlook only, all other apps (Skype, Word, etc.) work fine. We have Conditional Access rule that says if someone accesses Office 365 (All Office) from a Non-trusted Location require MFA. Premier support is failing to make an progress, I have had a ticket open for a month now with no luck (Getting escalated to Tier 3 this morning).
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